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Shipping policy
Order Processing & Dispatch
- All orders are processed and dispatched within 3 business days of payment being received.
- You will receive a confirmation email with tracking details once your order has been shipped.
Shipping Times
- Australia: Typically 2–8 business days after dispatch, depending on your location and chosen shipping method.
- International: Shipping times vary by country and may take 2–4 weeks depending on postal service and customs clearance.
Customs, Duties & Taxes
- International orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer.
- We are not responsible for delays caused by customs processing.
Delays
- While we strive to meet estimated delivery times, delays can occasionally occur due to postal service issues, weather conditions, or customs.
- Once your order has been shipped, delivery times are outside of our control.
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